Privacy Policy

Privacy Policy

Privacy Policy for The Spotlight Center

At The Spotlight Center, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us online, in person, or through our messaging systems, including SMS communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other identifying information provided by you when you:

    1. Submit a contact form
    2. Book an event
    3. Sign up for our newsletters, SMS messages, or promotions
    4. Register for programs or services
  • Device and Usage Information: IP address, browser type, operating system, referring URLs, and activity on our website.

2. How We Use Your Information

We use your information to:

  1. Respond to inquiries and provide customer service
  2. Process bookings and reservations
  3. Send promotional emails and SMS messages (with your consent)
  4. Notify you of upcoming events, sales, and community programs
  5. Improve our website, services, and customer experience

3. SMS Communications (A2P 10DLC Compliance)

By providing your phone number and opting in to receive SMS messages from The Spotlight Center, you agree to receive informational and promotional text messages. These may include:

  1. Appointment reminders
  2. Event updates
  3. Exclusive offers
  4. Community announcements

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message or by contacting us at [insert contact email].

We do not share your mobile number or SMS opt-in data with third parties for their marketing purposes.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data with trusted partners who assist in operating our website or delivering services, provided they agree to keep the information confidential.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Choices and Rights

You may:

  1. Opt out of email marketing by clicking “unsubscribe” in any email
  2. Opt out of SMS communications by replying STOP
  3. Request access to or deletion of your personal data by contacting us

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We reserve the right to modify this policy at any time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please Contact Us.